4th Annual Mobile Banking Survey Results Now Available

 

For the 4th year, RateWatch has reached out to financial institutions across the country to learn about how Mobile Banking services are offered. An earlier study of consumers uncovered that Mobile Banking is one of the top 3 services they look for when seeking a new banking relationship. And financial institutions are taking this seriously. This year showed a significant jump in availability with over 80% of institutions now offering the service.

In addition to a year-over-year comparison of Mobile Banking information, we have also added sections for:

  • Online Banking
  • ATMs

See the full set of survey questions here

This 80+ page survey is available for only $99 and shows results for all respondents plus is broken out by asset size with a look at:

  • Why/why not offer Mobile Banking
  • Mobile Banking vendor costs
  • Features available through Online Banking, Mobile Banking and ATMs
  • If/how consumers are charged for services
  • Adoption rate of Online and Mobile Banking

Submit the form below to purchase or request more information!

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