RW Advantage - Webinars

*CU FOCUSED* - Handling Deceased Member Accounts
Panelist(s) Info: Gaye Decesare  (Bio)

Gaye DeCesare joined CU Service Network as Vice President of Compliance in April, 2017, with the company’s acquisition of COMPASS 4 CUs. She had served as the President/CEO of that organization since its inception in 2010. Prior to that, she held positions with Belvoir Federal Credit Union (2005-2015) and State Department Federal Credit Union (1984-2005).

Specializing primarily in compliance for more than 25 years, she served on the NAFCU Compliance Standards and Practices Commission that developed the NCCO certification program and is a founding member of both the Capital Area Compliance Roundtable and regional BSA Compliance Roundtable. Gaye is also a current member of Global Women's Leadership Network (GWLN), which connects and empowers credit union women from around the world.

Gaye was among the first in the nation to earn the designations of NAFCU Certified Compliance Officer (NCCO) and CUNA Credit Union Compliance Expert (CUCE) when the programs were introduced in 1997 and 2000, respectively. In addition to holding NCCO and CUCE designations, she is also a certified Bank Secrecy Act Compliance Specialist (BSACS).

Gaye is a nationally-known speaker, having presented to credit union organizations at the federal, state and local levels.


Dealing with a deceased member's account can be an emotional for all concerned and can have legal consequences if not handled properly. Every account will have a UNIQUE set of circumstances. Take this time to make certain staff handling accounts understand the consequences that can arise from mishandling funds paid to estates and beneficiaries.

Covered Topics

  • Documentation required to release the funds
  • Determining who gets the funds, and when
  • NCUSIF insurance issues
  • Other legal considerations related to decedent members' accounts

Who should attend?

Member service representatives, branch administration, branch managers, tellers, training and development staff, compliance personnel, and anyone who handles member accounts will benefit from attending this webinar.

Available Sessions:

Recorded On: Tuesday, November 13, 2018
Price: $195.00* < Back To Details
* Invoice will include sales tax as applicable.

Includes a weblink for unlimited viewing for 6-months after the date of the webinar as well as a link to handouts. Does not include live session.


Webinar recording on a CD-ROM plus PDF to print Handouts. Free OnDemand Weblink also included. Does not include live session.

CD-ROM, including full audio/visual recording, plus a PDF file to print Handouts. Free OnDemand Weblink also included.
Total Price: $195.00
Upon registration, an invoice will be mailed to the address provided above.