RW Advantage - Webinars

The following webinar is no longer available.

If you have any questions or comments please give us a call at 1.800.348.1831 or submit a form here and we will get back to you as soon as possible. Please visit our Educational Services page for more webinars.

Event Name:Customer Complaint Compliance for Same Day ACH
Date:Friday, January 20, 2017 1:00pm CST
Presented By:BankersHub
Panelist(s) Info: Terri Sands AAP, Founder - Secura Risk Management
Price:$249.00
Credits:1.2 AAP Credits, 1.0 CPE Credit
Description:

Same Day ACH is in full effect with same day credits being able to be originated and posted on the same day.  An area that compliance areas should be aware of is the opportunity for consumer complaints about not receiving their credit timely.   In preparation for Same Day ACH debits which will be effective in September 2017, a debit may also be originated and posted on the same day.  How will financial institutions handle debits posting prior to the time the consumer anticipated? 

This session will focus on the Same Day ACH Rule from a compliance perspective, how to identify a Same Day ACH consumer complaint and how financial institutions should identify, respond and resolve these types of consumer complaints.