RW Advantage - Webinars

The following webinar is no longer available.

If you have any questions or comments please give us a call at 1.800.348.1831 or submit a form here and we will get back to you as soon as possible. Please visit our Educational Services page for more webinars.

Event Name:Documenting Your Social Media Policy and Regulatory Expectations for Training
Date:Tuesday, February 21, 2017 1:00pm CST
Presented By:BankersHub
Panelist(s) Info: Terri Sands AAP, Founder - Secura Risk Management
Credits:1.2 AAP Credits, 1.0 CPE Credit

The use of social media to entice and engage with customers can have a negative impact on the financial institution’s reputation and ability to comply with regulatory guidance. The use of social media among financial institutions has increased significantly over the past several years with convenient outlets including Facebook sites, Tweeting on Twitter, and publishing YouTube videos. In response to the social media frenzy, the FFIEC released the Social Media Consumer Compliance Risk Management guidance on December 11, 2013. The guidance requires institutions to develop a risk management program to address consumer compliance, operational, legal and reputational risks posed by social media activities. How does your financial institution use social media? Do you understand the regulatory guidance and expectations? Have you trained your employees on this requirement? Don’t miss this webinar and get connected to your responsibilities to comply.

This session will cover:

  • Overview of Social Media Guidance
  • Regulatory Expectation on Risk Management Program
  • Common Audit Findings in Social Media Programs
  • Regulatory Expectations for Training