RW Advantage - Webinars

Effectively Handling Debit Card Disputes: Addressing the Right Questions and Information
Presented By:BankersHub
Panelist(s) Info: Terri Sands AAP, Founder - Secura Risk Management

Debit Card disputes become an integral part of a financial institutions requirements to comply with Regulation E. 

  • What questions do you ask a consumer?
  • What is appropriate to ask and not to ask?
  • When do you open an investigation and close the investigation and what are your risks when notifying and communicating with a consumer regarding their debit card dispute. 

This webinar will take you through all the issues you may face with a consumer debit card dispute and how to effectively take care of your consumer while balancing Regulation E requirements. 

Best Business Practice Document: This webinar will include a frequently asked debit card dispute document to assist your front line and back office in handling debit card disputes. 

Available Sessions:

Recorded On: Thursday, February 2, 2017
Price: $249.00* < Back To Details
* Invoice will include sales tax as applicable.
Total Price: $249.00
Upon registration, an invoice will be mailed to the address provided above.