|Panelist(s) Info:||Deborah Crawford (Bio)
Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 27 years of combined teaching and banking experience.
|Credits:||2.5 CE Credits|
Every single day the frontline handles routine matters that can cost your financial institution thousands of dollars if there is an error. For example, your teller may take deposits and fill out deposit slips for customers, but what will happen if the deposit goes into the wrong account and checks are bounced because of the teller’s action? What if an authorized signer on a personal account deposits his check into the account and it is returned? Can a joint owner withdraw funds from an account if he or she never signed the signature card contract? These operational and day to day dealings with your customer may lead your institution into liability without anyone’s knowledge till there is a lawsuit.
Who on deposit accounts can do what with the checks? The answers you have wanted to know and the reasons why. You will receive the 10 Simple Rules to Handle Checks that can save you worry, litigation and money.
Who should attend?
This webinar will benefit new accounts representatives, customer service representatives, branch managers, branch administration, compliance and anyone who works with deposit signature cards.
Time: 10:00am - 12:00pm CST